You may return unopened items within 14 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc).

You should expect to receive your refund within 15 working days of giving your package to the return shipper, however, in many cases the time period will be less. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.

If you need to return an item, Please email info@liveplugnation@gmail.com. We will respond quickly with instructions on how to return items from your order.